will proceed when the Quotation Estimate is approved and all details for artwork, design and or job order have been supplied by the customer, and a deposit or full payment has been made by the customer
artwork is included in the Quotation Estimate, unless otherwise stated
artwork charges include any re-building / cleaning up of artwork supplied by the customer
charges will apply if the customer requests The Mouse DeSign Experience to do any research for their artwork, designs or job order
any alteration to the original artwork or logo design may incur an additional charge
once the customer has received their artwork or designs, they must check all details carefully before approving the artwork or designs
The Mouse DeSign Experience will not accept any responsibility for errors after the artwork or designs have been checked and approved by the customer
artwork or designs will need to be signed and dated for approval before commencement of work – written email approval on artwork acceptable
no production will commence until written approval from the customer is received by The Mouse DeSign Experience
any delay advising The Mouse DeSign Experience of the artwork or design approval or need for further alteration/s will delay production
if the customer alters or cancels the artwork, designs, or any job order after their approval is given, the customer is liable and will pay all labor costs and materials used or ordered to the point of alteration / cancellation
if the customer alters or cancels the artwork, designs, or any job order after their approval is given, the customer may receive a partial refund - only after all costs and expenses incurred by The Mouse DeSign Experience at the time of alteration or cancellation have been accounted for. This may take up to 30 days to be resolved and and then the refund will be issued with a breakdown of costs
all artwork and designs remains the property of The Mouse DeSign Experience and must not be used for any purpose without the express permission of The Mouse DeSign Experience
all artwork and designs created by the Mouse DeSign Experience is protected under the Copyright Act 1968
as artwork and logo design creation times can vary for each order - charge for artwork, logo design & reproduction / is $120.00 per hour - or from $500AUD
out of hours work may incur an increased hourly rate
administration fees and restocking fees may apply

WATERMARKS ON ARTWORK / DESIGNS AS AT; 15 AUGUST 2023

From the date above, all artwork supplied by The Mouse DeSign Experience will display a Watermark over all designs and will only be removed after the invoice/s have been paid for in full.

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